1. Seller details and scope
The original site publishes Sapphire Project Sp. z o.o., Rynek 60 / 2, 50-116 Wrocław, Poland; KRS 0000983551, NIP 8952244618, REGON 522634812; info@sp-sapphireproject.com. These details must be confirmed against current records before adopting contractual terms. The site presents software for websites, CRM, shops and booking. This copy provides information and a contact form; it does not complete a purchase.
2. Quotes and prices
The price page describes perpetual licences for one domain with prices excluding VAT. EUR and PLN are displayed; PLN amounts are provisional conversions and require seller confirmation. Five supplementary module prices are also unconfirmed. A written quote must identify the exact modules, scope, total price including applicable taxes, currency, payment method, delivery and any recurring costs before a customer accepts an order.
3. Contract and licence
Submitting an enquiry does not create a contract or obligation to pay. A contract should be formed only after the customer receives and accepts an identifiable offer with applicable licence terms. Those terms must define permitted use, domain restrictions, third-party dependencies, intellectual property and access to updates. Do not treat this draft as a licence grant.
4. Delivery, support and third-party services
Delivery dates, acceptance criteria, hosting responsibilities and support arrangements must be agreed in writing. References on the site to six months of initial updates and support need confirmation in the order. AI providers, messaging and payment services may have separate terms and costs; disclose them before agreement. Do not promise uninterrupted availability or results that have not been verified.
5. Consumer rights and complaints
Mandatory consumer protections remain unaffected. Where distance-contract withdrawal rights apply, the statutory period is generally 14 days. Any exception for digital content requires the legally required prior express consent, acknowledgement and confirmation; it must not be assumed from website use. Before selling, provide the complaint contact, conformity remedies and the applicable withdrawal instructions and model form. Relevant Polish protections may also apply to certain sole traders.
6. Acceptable use and liability
Proposed permitted use excludes fraud, unlawful content, infringement and attempts to access other users’ data or disrupt services. Any suspension must have a lawful, proportionate basis. Liability provisions in the final agreement must not exclude mandatory rights or responsibility that cannot lawfully be limited. No blanket waiver of customer rights is proposed.
7. Law and changes
The company must confirm the governing law and dispute process for its final contracts. Mandatory protections available to consumers in their country of habitual residence must remain intact where applicable. Material changes should be communicated appropriately and not silently applied to existing agreements. These draft website terms are not a legal opinion.